Return Policy
Money-back Guarantee
Within the first 14 days of your purchase, you may return the item without any reason. Any return under Goodies Nutrition's 14-day money-back guarantee program will be refunded in full to the customer as long as the bottles are sent back to us sealed, unused, and in the same condition that you received them.
Return Eligibility
To be eligible for a return, your item must be in the same condition as you received it in, with the bottle closed and the seal unbroken. To complete your return, we require an order number or proof of purchase. If you purchased the items at a discounted price, you will be refunded at the discounted price. Once approved, you will be refunded to your original payment method within 10 business days.
Return Process
To start a return or replacement, please contact us at hello@goodies-nutrition.com. Our customer care team will review your request and eligibility. You may be entitled to choose between a refund or replacement. We will notify you and provide further instructions once the request has been approved.
Please note that returns will need to be sent to the following address: Goodies Nutrition, c/o Locad, Bldg 1-8 Phase 8 Laguna Technopark Inc., Brgy. Loma Binan City, Laguna, 4024 Loma, Binan City, South Luzon, Laguna 4024.
All returned items should be securely packaged to prevent damage during the return process. Use suitable packing materials to protect the items. Return shipping fee will be refunded to the customer. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@goodies-nutrition.com
Safety
Upon receiving your order, kindly inspect it thoroughly. If the seal is broken, the item is defective or damaged, or you received the wrong item, please contact us immediately and send a video and photos of you opening the package. Do not consume if the product is damaged, unsealed, or has been tampered with.
Please do not hesitate to reach out to us in case you have questions at hello@goodies-nutrition.com.